Privacy Policy

Effective date: February 20, 2026

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website https://biverrepair.com (the “Site”) or contact us for handyman services. It is intended for U.S. visitors, including Florida residents.

Note: This policy is provided for general informational purposes and is not legal advice.

Who we are

Website: https://biverrepair.com
Business name: BIVER Repair Co.
Contact: You can reach us using the contact information shown on our Site.

Information we collect

1) Information you provide

Contact details (such as name, email address, phone number).
Service details (such as address/area, requested service type, preferred dates/times, photos you send us, and messages).
Account information (if you create an account on the Site, where available).
Comments (if commenting is enabled, we collect the data shown in the comment form).

2) Information collected automatically

Device and usage data (such as IP address, browser type, pages viewed, approximate location based on IP, and referring URLs).
Cookies and similar technologies (see “Cookies” below).

3) Information from communications

If you call, text, or email us, we may receive and store the content of those communications and related metadata (for example, date/time and your phone number/email address). If we use call or messaging providers, they may process data on our behalf.

How we use your information

Provide quotes, schedule jobs, deliver services, and respond to requests.
Communicate with you about service details, updates, and customer support.
Improve the Site, troubleshoot issues, and maintain security.
Prevent fraud, spam, and abuse.
Comply with legal obligations and enforce our terms.

When we share information

We do not sell your personal information. We may share information in these limited situations:

Service providers who help operate the Site and business (e.g., web hosting, analytics, spam protection, email/SMS tools), under agreements to process data for our business purposes.
Scheduling, payment, or invoicing providers if you choose to use them (payment card data is typically handled by the processor, not stored directly on our servers).
Legal and safety when required by law, court order, or to protect rights, safety, and security.
Business transfers in connection with a merger, acquisition, or sale of assets.

Comments

When visitors leave comments on the Site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.

If enabled, an anonymized string created from your email address (a “hash”) may be provided to the Gravatar service to see if you use it. After your comment is approved, your profile picture may be visible publicly in the context of your comment.

Media uploads

If you upload images to the Site (for example, when submitting a request), avoid uploading images with embedded EXIF metadata (GPS/location), because visitors or recipients may be able to download and extract that information.

Cookies

Cookies are small files stored on your device. We use cookies and similar technologies to help the Site function, remember preferences, understand traffic, and improve performance.

Comment cookies: If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These are for convenience and typically last up to one year.
Login cookies: If you have an account and log in, we set cookies to maintain your session and remember display preferences. If you select “Remember Me,” login may persist for up to two weeks. Logging out removes login cookies.
Editing cookies: If you edit or publish content (where applicable), an additional cookie may be saved indicating the post ID. It typically expires after one day.

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

Embedded content from other websites

Pages on this Site may include embedded content (e.g., videos, images, maps, articles). Embedded content behaves as if you visited the other website. Those websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content.

How long we retain information

Comments: If you leave a comment, the comment and its metadata may be retained indefinitely to help with moderation and follow-ups.
Accounts: If you register, we store the personal information in your user profile. You can edit or delete it (except your username). Site admins can also access it.
Service requests: We retain communications and service-related records as needed for operations, accounting, warranty/support, and legal compliance.

Your choices and rights

Depending on your situation and applicable law, you may request access to or deletion of certain personal information we hold about you. For account holders, you can typically update profile information within your account settings.

To make a request, contact us using the contact information on the Site. We may need to verify your request before responding. We may retain certain information for administrative, legal, accounting, or security purposes.

Florida notice: data security and breach notification

We take reasonable steps to protect information we collect and maintain. If a security incident involves certain personal information, Florida law may require notice to affected individuals and, in some cases, notice to the Florida Department of Legal Affairs (Attorney General). (See Florida Statutes section 501.171.)

Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us and we will take appropriate steps to delete it.

Where your data is sent

User comments (if enabled) may be checked through automated spam detection services. Some service providers may process data outside Florida, including elsewhere in the United States.

Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” above indicates when it was last updated. Continued use of the Site after updates means you accept the revised policy.

Contact us

For questions about this Privacy Policy or privacy requests, contact us using the contact details shown on biverrepair.com.